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Privacy Policy

  1. Data processing:

This privacy policy applies to all users of the following website: www.quintasantana.com.

QUINTA DE SANT’ANA DO GRADIL, ATIVIDADES TURÍSTICAS, with office in Rua Direita, 3, 2665-113 Gradil, with tax identification number 502995572,  will be responsible for processing the user’s personal data.

This Privacy Policy describes all information about the nature of the data collected and the purposes of its processing.

 

  1. Definition of terms:

User: Person who browses any of the online page belonging to www.quintasantana.com.

Personal data: any information provided on the website by the user, such as: name, tax identification number, address, email, mobile phone number or others.

Different user data: When you provide us with personal data belonging to another person, you are responsible for such acts, as well as for obtaining your consent from such persons for the provision of your data.

Responsible for the processing of data: QUINTA DE SANT’ANA DO GRADIL, TOURIST ACTIVITIES will be responsible for the processing of personal data.

Processing of personal data: all operations carried out in relation to the personal data submitted by the user.

 

  1. Data processing:

QUINTA DE SANT’ANA DO GRADIL, TOURIST ACTIVITIES ensures that the user’s personal data are:

  1. Collected for the purposes determined and consented by the user and will not be treated later for other purposes, guaranteeing the security and protection of data submitted.
  2. Kept in such a way as to allow the identification of the user and only during the period for which the personal data were submitted. Once the management is complete, your data will be stored for six months. If you consent to receive marketing and/or commercial information, your data will be stored until you revoke your consent.
  3. We will not transfer personal data to a third country outside the EEA (European Economic Area).

 

  1. Data processing purposes:
  1. User registration and account management: access to the account reserved for changes in personal data and tracking of orders.
  2. Fulfillment and execution of purchases: purchases of products, accommodation, experiences, and others.
  3. Marketing : sending promotional and institutional newsletters
  4. Customer support : management and problem solving through contact forms

  

  1. Communication of personal data

Your personal data is not shared with third parties, with exception of mandatory communications by law; contact with suppliers who provide services for the purpose required by the user; provision of services and products of QUINTA DE SANT’ANA DO GRADIL, TOURIST ACTIVITIES

 

  1. Subcontractors

We have contracted our partner RoomRaccoonB.V. (www.roomraccoon.pt) to manage the booking engine of our business. RoomRaccoon operates under our authority and we have entered into a contract with RoomRaccoon to provide its services. We have written to RoomRaccoon on how processing should be carried out and our privacy policy.

 

  1. Rights

Data subjects may exercise their rights of access, rectification, cancellation, limitation to processing, portability and opposition by sending an email or through the postal service to the contact details on our booking website and on our invoices.

 

  1. Changes to privacy policy

QUINTA DE SANT’ANA DO GRADIL, ATIVIDADES TURÍSTICAS reserves the right to change this Privacy Policy by updating the date present in the document.

 

  1. Applicable law

If the data subject considers his rights to be affected, he may also refer himself to the competent supervisory authority of the Member State concerned. More information at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_pt

Reviewed and published on 17.01.2023