We have prepared both documents in clear, accessible and easy-to-understand language for all.
QUINTA DE SANT’ANA has tried, above all, to help you understand that your personal data is very important to us and that we protect it within our organization by adopting rigorous and robust technical, organizational and procedural measures.
QUINTA DE SANT’ANA follows the definition of “personal data” contained in the European Data Protection Regulation, which reflect information relating to an identified or identifiable particular person. A particular person who may be identified, directly or indirectly, may be considered identifiable, in particular by reference to an identifier, such as a name, identification number, location data, electronic identifiers or by one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that particular person.
1 – How we collect your data
QUINTA DE SANT’ANA collects your data over the phone, online through our platform and still in writing.
2 – What data do we collect?
Through the website, QUINTA DE SANT’ANA collects your name, electronic address, phone/mobile number, adress, NIF/ BI or CC, bank details and NISS.
3 – For what purpose do we process your data?
QUINTA DE SANT’ANA collects your data for your identification, for conducting satisfaction surveys, billing and collection of services provided, optimization of the visit, navigation on our website and information & marketing actions, performance of employment contract, communication to customs authorities and communicate to Foreign and Border Services
4 – Personal data of children
Our services and products are not intended for children so we do not collect or intend to collect their data.
If this happens, because it is not always possible to identify unequivocally who consults us, the holders of parental responsibilities may contact us and request the deletion of any data we may have collected.
5 – How long have we kept your data?
Data retention depends on purpose. There are legal conservation deadlines that we must meet. If they do not apply, the data will be retained for the minimum period necessary for the purposes motivated the collection.
6- What are your rights?
7-What measures are implemented to ensure the security of personal data?
Our website has been built based on the “principle of privacy by design or privacy” that is, from the outset we considered your privacy as our priority. Technical and organisational measures were implemented in the light of that principle.
8 – Is there data communication to third parties?
We may turn to a subcontractor who treats your data on our behalf. QUINTA DE SANT’ANA will regulate this processing by contract and ensure that the subcontractor processes the data only in accordance with our instructions.
9 – Are transfers of personal data made?
It may be the case that we have to communicate personal data to third parties, if we are legally obliged to, in which case we will comply with all the legal provisions in force, and security issues at the level of data transmission.
10 – Who you can contact in case of doubt?
If you have any questions or questions about how we collect and process personal data you may contact our Data Protection Officer.
11 – Policy Review
Reviewed and published on 24. 02.2020